Please bring your insurance cards each time you visit this office. We will ask to see your cards on each visit. Please also bring any co-pay, coinsurance and deductible amounts that are due. As a courtesy for our patients, Desoto Primary Care Clinic, PLLC uses a professional medical insurance billing company to file with your insurance. Any portion of your visit unpaid at the time of service or by your insurance company will be billed to you unless our agreement with your insurance company requires an adjustment.

If you have a change of insurance information, please call that change to tollfree (888) 325-1691. It is very important that you keep us informed of any change in insurance. Frequently an insurance company will not change but a policy or group number will or there will be an update in where claims are sent to, please also provide us with any updates you receive to avoid delays in processing. 

If your insurance does not pay your bill within 90 days, we will no longer bill the insurance company but will bill you directly. You cay call tollfree (888) 325-1691 if you have new insurance and we will be glad to refile with the new information for you. However, after 90 days, we will still look to you directly for payment.  

Any amount billed to you is due upon receipt. If a bill is not paid or payment arrangements made within 60 days after billing you, your account may be turned over to a collection agency. Should we need a collection agency to collect for your services, their fee will also be billed to you. If you are unable to pay because of financial hardship or if you need to make payment arrangements, please follow the instructions on your statement.

Please note: If you have Medicate or Blue Cross,  your insurance will be filed where services are rendered. This is the interplan system of these two carriers. Thus, if you have Blue Cross of Micigan, the claim SHOULD be filed to Blue Cross of Misssissippi if the services were rendered in Mississippi. The only exceptions to this are Medicare Railroad and Blue Cross plans that specify to file with the home plan. Should you fall under either of these exceptions, please advise us at the time of service. 

RETURNED CHECKS

We accept checks. However, if a check is invalid, our bank will charge us a fee. That fee, plus a small handling charge will be added to your bill.